Table of Contents
- Introduction
- Scope of This Policy
- Information We Collect
- How We Collect Information
- Purposes of Processing
- Legal Bases for Processing
- Cookies and Similar Technologies
- Sharing and Disclosure
- Service Providers and Processors
- International Data Transfers
- Data Retention
- How We Protect Information
- Your Privacy Rights
- Privacy for Children
- Marketing Communications
- Third Party Links and Integrations
- Changes to This Policy
- How to Contact Us
1. Introduction
Absolutely Moabulous LLC respects the privacy of every person who interacts with us, whether that person is a client, a prospective client, a visitor to our website or a supplier. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, whom we share it with, how long we keep it and what choices you have. The developer and operator of this website is Moabulous, working under the registered business name Absolutely Moabulous LLC. We have written this policy in plain language so that any reader can understand our practices without legal training.
We are a computer systems design and integrated systems consultancy. That means much of our work involves accessing, mapping and sometimes improving the software and data systems of our clients. We take that responsibility seriously, and the same care that guides our client engagements guides the way we handle information about visitors to this website and about the people who contact us.
By using this website, sending us an enquiry or engaging our services, you acknowledge that you have read this Privacy Policy and that you understand the practices it describes. If you do not agree with these practices, please do not use the website or submit personal information to us.
2. Scope of This Policy
This policy applies to personal information that we collect through this website, through email and telephone enquiries, through our contact form, through our client onboarding and service delivery, and through any related business communication. It also applies to information we receive from business partners and from publicly available sources where we have a lawful reason to process it.
This policy does not apply to third party websites, products or services that you may reach through links on our site. Those third parties maintain their own privacy practices, and we encourage you to read their policies before providing information to them. This policy also does not govern information that our clients ask us to process on their behalf during a tuning engagement, because in those situations the client remains responsible for the data and we act only on the client instructions.
3. Information We Collect
We collect several categories of information, and we try to keep each category as small as the purpose allows. The categories are described below.
Identity and contact information
When you contact us, we may collect your name, your email address, your telephone number, your job title, the name of your organization and any other details you choose to include in your message. This is the information we need to reply to you and to understand your request.
Enquiry and service information
When you ask about our services, we may record the subject of your enquiry, the services you are interested in, the nature of the systems you use and a description of the problems you hope to solve. During engagements we may also keep notes, sound maps, workflow charts and documentation that we produce for you.
Technical and usage information
When you visit our website, our hosting infrastructure may automatically log standard technical information such as the internet protocol address from which you connect, the type of browser and device you use, the pages you view, the date and time of your visit and the address of any website that referred you to us. This information helps us keep the site secure and understand how it is used.
Billing and payment information
If you become a client, we may collect billing details such as a company name, a billing address, a purchase order reference and payment records. We do not store full payment card numbers on our own systems. Card payments are handled by a payment processor that maintains its own security standards.
Sensitive information
We do not seek sensitive personal information such as health data, biometric data, precise location data, racial or ethnic origin, political opinions, religious beliefs or trade union membership. Please do not send us such information through the website or by email unless it is genuinely necessary and you have told us why.
4. How We Collect Information
We collect information directly from you, automatically through your use of the site and occasionally from other lawful sources. Direct collection happens when you complete our contact form, send us an email, call us, request a proposal or enter into a service agreement with us. Automatic collection happens through the standard logs and security tools that support any modern website.
We may also receive information from a colleague or an associate who refers you to us, and we may combine that information with details you later provide yourself. In limited cases we may consult publicly available business directories or professional profiles to confirm the identity of an organisation that has approached us. We do not purchase personal information from data brokers, and we do not build advertising profiles of visitors to this website.
5. Purposes of Processing
We use personal information only for purposes that are clear, limited and connected to our legitimate business activities. Those purposes include the following.
- To reply to your enquiries and answer your questions.
- To prepare proposals, estimates and service agreements.
- To deliver the tuning, design and integration services you request.
- To manage our relationship with you and to keep records of our work.
- To issue invoices, process payments and maintain accounting records.
- To keep our website secure, available and free of abuse.
- To understand how the website is used so that we can improve it.
- To send you information you have asked to receive, such as a tuning newsletter.
- To comply with legal, tax and regulatory obligations.
- To establish, exercise or defend legal claims where that becomes necessary.
We do not use your information for automated decision making that produces legal effects, and we do not use it to evaluate your creditworthiness for unrelated purposes.
6. Legal Bases for Processing
Where the law requires us to identify a legal basis for processing personal information, we rely on the following bases. We rely on consent when you voluntarily submit information through our contact form or subscribe to communications, and you may withdraw that consent at any time. We rely on the performance of a contract when we process information that is necessary to provide services you have engaged us to perform.
We rely on our legitimate interests when we process information to run and secure our business, to respond to enquiries, to improve our website and to maintain professional records, provided that those interests are not overridden by your rights. We rely on legal obligation when we must keep records for tax, accounting or regulatory purposes. Where we rely on legitimate interests, we have considered the impact on you and have put measures in place to protect your information.
9. Service Providers and Processors
Like most organisations, we rely on a small number of service providers to operate. These may include a website hosting provider, an email provider, an accounting platform and a payment processor. When a provider processes personal information on our behalf, we refer to that provider as a processor, and we require it to act only on our documented instructions and to protect the information it handles.
We choose providers carefully and review their security and privacy commitments before we engage them. Where a provider is located in another country, we take steps to ensure that the information remains protected to a standard consistent with this policy. We remain responsible for the personal information we entrust to our processors, and we will assist you if you wish to exercise your rights in relation to information held by one of them.
10. International Data Transfers
Absolutely Moabulous LLC is based in the United States, and the information we collect is generally stored and processed in the United States. Some of our service providers may operate servers in other countries, which means your information may be transferred across national borders. When we transfer personal information internationally, we take reasonable steps to ensure that it receives an adequate level of protection.
Those steps may include relying on recognised transfer mechanisms, entering into contractual protections with the receiving party and limiting the information transferred to what is genuinely necessary. If you would like more detail about the safeguards that apply to a particular transfer, you may contact us using the details at the end of this policy.
11. Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires us to keep it. Enquiries that do not lead to an engagement are normally deleted or archived after a reasonable period. Records connected to a service agreement are kept for the duration of the relationship and for a period afterwards, so that we can honour warranty, accounting and legal obligations.
When information is no longer needed, we delete it or make it permanently anonymous. Where deletion is not immediately possible, for example because information is held in a backup archive, we isolate it and prevent any further processing until deletion becomes possible. We review our retention practices periodically so that stale information does not accumulate without a reason.
12. How We Protect Information
We take the security of personal information seriously and we apply administrative, technical and physical safeguards that are appropriate to the sensitivity of the information. These safeguards include access controls that limit information to people who need it, encryption of data in transit where our services support it, secure configuration of the systems we use, regular software updates and a practice of collecting only the information a task genuinely requires.
No method of transmission over the internet and no method of electronic storage is completely secure. We cannot promise absolute security, and we do not claim to. What we can promise is that we follow recognised practices, that we train the people who handle information, that we review our safeguards, and that we will notify you and the relevant authorities without undue delay if a breach occurs that is likely to affect your rights. If you believe your interaction with us is no longer secure, please contact us immediately.
13. Your Privacy Rights
Depending on where you live, you may have a number of rights regarding your personal information. These can include the right to be informed about how your information is used, the right to request access to the information we hold about you, the right to ask us to correct information that is inaccurate, and the right to ask us to delete information that we no longer need. You may also have the right to restrict or object to certain processing, the right to receive a portable copy of information you provided, and the right to withdraw consent where consent is the basis for processing.
To exercise any of these rights, contact us using the details at the end of this policy. We will respond within the time required by applicable law and we will explain any limitations that apply. We will not discriminate against you for exercising a privacy right. If you are not satisfied with our response, you may have the right to complain to a supervisory authority in your jurisdiction, and we will cooperate fully with any such authority. Where we process information on behalf of a client, we will forward your request to that client, because the client is the party responsible for that information.
14. Privacy for Children
Our website and our services are intended for businesses and professional users. They are not directed at children, and we do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete it. If we learn that we have collected information from a child in violation of applicable law, we will act promptly to remove that information from our systems.
15. Marketing Communications
We send marketing communications only where we have a lawful basis to do so. If you have asked to receive a newsletter or an update from us, you may unsubscribe at any time by using the link in the message or by contacting us directly. We honour opt out requests promptly. Please note that even if you opt out of marketing, we may still send you important transactional or service messages that relate to an engagement you have with us.
We do not share your contact details with third parties for their own marketing purposes. We do not use purchased lists, and we do not send unsolicited bulk email. If you receive a message that appears to come from us but looks suspicious, please let us know so that we can investigate.
16. Third Party Links and Integrations
Our website may contain links to third party sites, and our services may involve integrations with software that is owned and operated by other companies. Those third parties are not under our control, and this policy does not extend to them. We encourage you to review the privacy notices of every third party service you use, especially before you provide personal information to any of them.
A link from our site does not imply that we endorse the privacy practices of the destination. Where we integrate a third party tool during a client engagement, we will work with the client to understand how that tool handles information, and we will document the arrangement in the relevant agreement. If a third party integration changes its practices in a way that affects you, we will raise it with you as part of our regular tuning review.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in the services we offer or in the law. When we make a change, we will update the effective date and the last updated date at the top of this page. If a change is material, we will take reasonable steps to bring it to your attention, for example by placing a notice on the website or by contacting active clients directly.
We encourage you to review this policy whenever you visit the website so that you always understand how we handle personal information. Your continued use of the website or our services after a change takes effect indicates that you accept the updated policy.
18. How to Contact Us
If you have any question about this Privacy Policy, if you wish to exercise a privacy right or if you have a concern about how we have handled your information, please contact us. We take every privacy question seriously and we will do our best to resolve it promptly and fairly.
Company: Absolutely Moabulous LLC
Address: 8020 S 2500 E, South Weber - 84405-9447, United States (US)
Email: enquiries@moabulous.hair
Phone: +15416445757
We may revise the way we handle enquiries over time, but the commitment behind this policy will not change. We collect only what we need, we use it only for the purposes we have described, we protect it with care and we honour the rights that the law gives you. Thank you for taking the time to read this Privacy Policy.